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ORGANISATIONS CULTURE AND PERFORMANCE (A CASE STUDY OF OLABISI ONABANJO UNIVERSITY)

Table of contents

CHAPTER ONE: Introduction                                                                    1

1.1      Background to the Study                                                                  1

1.2      Statement of the Problem                                                                 3

1.3      Objective of the Study                                                                      4

1.4      Research Questions                                                                          5

1.5      Statements of Hypotheses                                                                 5

1.6      Scope of the Study                                                                           5

1.7      Limitation of the Study                                                                     6

1.8      Justification of the Study                                                                  6

1.9      Definition of Terms                                                                          6

1.10    Organization of Study                                                                      7

CHAPTER TWO: Literature Review                                                          9

2.1      Conceptual Review                                                                          9

2.1.1   Conceptualizing Organisational Culture                                            9

2.1.2   Characteristics of Organizational Culture                                          13

2.1.3   Dimension of Organizational Culture                                                14

2.1.4   Organizational Performance (OP)                                                     15

2.2      Theoretical Review                                                                          17

2.2.1   Denison’s Model of Culture                                                              17

2.3      Empirical Review                                                                            20

2.4      Historical Background of the Case Study                                          24

CHAPTER THREE: Research Methodology                                               27

3.1      Research Design                                                                              27

3.2      Population of the Study                                                                    27

3.4      Sample and Sampling Techniques                                                     28

3.5      Research Instrument                                                                         28

3.6      Procedure of Administration of Instrument                                        29

3.7      Method of Data Analysis                                                                  29

CHAPTER FOUR: Data Analysis Presentation and Result Interpretation 30

4.1      Analysis of Respondents Demographic Data                                     30

4.2      Analysis of Section B                                                                       32

4.3      Testing of Hypothesis                                                                      42

4.3.1   Hypothesis 1                                                                                    42

CHAPTER FIVE: Summary, Conclusion and Recommendations                     43

5.1      Summary of Key Findings                                                                43

5.2      Conclusion                                                                                      44

5.3      Recommendations                                                                            45

References                                                                                                 46

Appendix: Questionnaire                                                                                                                     50

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LIST OF TABLES

Table Title                                                                                                     Pages

3.1      The table below illustrates the selection process. 70% proportional 

          sampling  of staff.                                                                                      28

 

4.1.1   Gender Distribution of Respondents                                                            30

4.1.2   Age Distribution of Respondents                                                                30

4.1.3   Marital Status Distribution of Respondents                                                  31

4.1.4   Working Experience of Respondents                                                           31

4.2.1   The management seeks other people’s input to evaluate my work.            32

4.2.2   My superior encourages me to influence what goes on in my department        32

4.2.3   The Head of Department encourages me to influence what goes on outside 

          my department.                                                                                          33

 

4.2.4   The management regularly recognizes and acknowledges the quality of 

          my work                                                                                                    33

 

4.2.5    The managements takes into consideration the needs of the students (internal

             or external) when planning.                                                                                       34

 

4.2.6   The school management board are accessible and visible                               34

4.2.7   The management communicates effectively upwards, downwards, and by 

          the most effective media.                                                                            35

 

4.2.9   There is room for employee career development.                                         35

4.2.10 The management always communicate when things are changing                 36

4.2.11 The school management welcomes ideas and suggestions from employee        36

4.2.12 The management creates an environment that supports empowerment and 

          risk taking.                                                                                                 37

 

4.2.13 My superior demonstrates a sense of urgency without creating undue 

          Stress                                                                                                        37

4.2.14 The Head of Departments gives feedback honestly to me                               38

4.2.15 The Head of Department an effective leader                                                38

4.2.16 Overall, the school is performing well and I understand the picture                    39

4.2.17 In general, the management has good relationships with staff and students     39

4.2.18  I am satisfied with the level of research improvement                                              40

4.2.19 I understand the importance of system integration, multivendor open 

          systems, services and maintenance                                                             40

 

4.2.20 Overall, my school is productive                                                                 41

4.2.21 The school has improve both in academic performance and financial 

          performance in the past five years.                                                              41

 

4.3.2: Showing the correlation between organizational culture and corporate 

          Performance                                                                                              42

Abstract

Amidst hard economic times and the stiff competition evidenced in the education sector in the twenty first century, any institution that endavours to survive must justify its existence through its performance. Numerous factors influence the ultimate performance of any education institution. One among these factors is the prevailing culture of an institution. Therefore this study examines organisations culture and performance using Olabisi Onabanjo University as a case study. The descriptive research design type was adopted for the study. The population of the study comprises of the academic staff in Olabisi Onabanjo University. Stratified random sampling technique was adopted to select eighty-nine academic staff of the selected institution for the study. A questionnaire was used to collect data for the study. The instrument was validated and a reliability coefficient of 0.78 was obtained for the instrument. Data collected were analyzed using descriptive and inferential statistics. Findings of the study revealed that there is a correlation between organizational culture and corporate performance in Olabisi Onabanjo University. It was concluded that culture in an institution has a great bearing on its performance. The study therefore recommends that the management should continue to recognize employee who perform well in their duties to enable them to be more committed to the institution.

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