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WORKPLACE DIVERSITY AND ORGANIZATION PERFORMANCE

Table of contents

CHAPTER ONE: INTRODUCTION                                                                    1

1.1          Background of the Study                                                                            1

1.2      Statement of the Problem                                                                            2

1.3      Research Questions                                                                                    4

1.4      Aim and Objective of the Study                                                                  4

1.5      Significance of the Study                                                                            5

1.6      Scope and Limitation                                                                                 5

1.7      Definition of Terms                                                                                    6

CHAPTER TWO: LITERATURE AND THEORETICAL FRAMEWORK                 7

2.1      Introduction                                                                                               7

2.2      Literature Review                                                                                      7

2.2.1   Corporate Performance                                                                              11

2.2.2   The Role of Diversity Management in Organizational Performance           12

2.2.3   Significance of Diversity Management on Organizational Effectiveness 14

2.2.4   Barriers and Challenges to Organisational Management of Diversity                 15

2.2.5   Required tools for managing a diverse workforce                                        17

2.2.6   Disadvantages of workforce diversity in the workplace                                18

2.2.7   Ethnic Diversity & Organizational Performance                                          20

2.2.8   Age Diversity & Organizational Performance                                             21

2.2.9   Gender Diversity and Business Performance                                               22

2.2.10 Comparative analysis on Diversity Management in Nigeria and the 

          United State of America                                                                             24

2.3      Theoretical Framework                                                                              25

2.3.1   Social Identity Theory                                                                                25

2.3.2   Theory of Performance                                                                              26

2.4      Empirical Studies                                                                                       27

2.5      Research Hypotheses                                                                                 30

CHAPTER THREE: METHODOLOGY                                                               31

3.1      Introduction                                                                                               31

3.2      Research Design                                                                                        31

3.3      Population                                                                                                 31

3.4      Sample and Sampling Techniques                                                               31

3.5      Research Instrument                                                                                   32

3.6      Validity and Reliability of Research Instrument                                           32

3.7      Procedure for Administration of Research Instrument                                  32

3.8      Method of Data Analysis                                                                            32

CHAPTER FOUR: DATA ANALYSIS AND INTERPRETATION                              33

4.1      Presentation of Demographic Data                                                              33

4.2      Presentation of Section B                                                                            35

4.3      Testing of Hypotheses                                                                                43

CHAPTER FIVE: DISCUSSION, CONCLUSION AND RECOMMENDATION     45

5.1      Discussion of Findings                                                                               45

5.2      Conclusion                                                                                                46

5.3      Recommendations                                                                                      47

References                                                                                                           48

Appendix                                                                                                             55

Abstract

Diversity Management and workforce diversity have been substantial and as such have forced companies to embrace these concepts in their companies with the aim of increasing productivity and profit. Therefore, this study investigated workplace diversity and organization performance. Questionnaire was used to collect information from hundred respondents in two manufacturing firm using random sampling techniques. Two hypotheses were tested and the findings of the study revealed that workplace diversity has significant impact on organizational performance. The findings also showed that workforce diversity has significant impact on team performance and productivity. The study therefore recommends that manufacturing firm should sponsor their managers to attend workshops and seminars on workplace diversity in order to improve their knowledge on workplace diversity. 

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