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WORKPLACE DIVERSITY AND ORGANIZATION PERFORMANCE
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Table of contents
CHAPTER ONE: INTRODUCTION 1
1.1 Background of the Study 1
1.2 Statement of the Problem 2
1.3 Research Questions 4
1.4 Aim and Objective of the Study 4
1.5 Significance of the Study 5
1.6 Scope and Limitation 5
1.7 Definition of Terms 6
CHAPTER TWO: LITERATURE AND THEORETICAL FRAMEWORK 7
2.1 Introduction 7
2.2 Literature Review 7
2.2.1 Corporate Performance 11
2.2.2 The Role of Diversity Management in Organizational Performance 12
2.2.3 Significance of Diversity Management on Organizational Effectiveness 14
2.2.4 Barriers and Challenges to Organisational Management of Diversity 15
2.2.5 Required tools for managing a diverse workforce 17
2.2.6 Disadvantages of workforce diversity in the workplace 18
2.2.7 Ethnic Diversity & Organizational Performance 20
2.2.8 Age Diversity & Organizational Performance 21
2.2.9 Gender Diversity and Business Performance 22
2.2.10 Comparative analysis on Diversity Management in Nigeria and the
United State of America 24
2.3 Theoretical Framework 25
2.3.1 Social Identity Theory 25
2.3.2 Theory of Performance 26
2.4 Empirical Studies 27
2.5 Research Hypotheses 30
CHAPTER THREE: METHODOLOGY 31
3.1 Introduction 31
3.2 Research Design 31
3.3 Population 31
3.4 Sample and Sampling Techniques 31
3.5 Research Instrument 32
3.6 Validity and Reliability of Research Instrument 32
3.7 Procedure for Administration of Research Instrument 32
3.8 Method of Data Analysis 32
CHAPTER FOUR: DATA ANALYSIS AND INTERPRETATION 33
4.1 Presentation of Demographic Data 33
4.2 Presentation of Section B 35
4.3 Testing of Hypotheses 43
CHAPTER FIVE: DISCUSSION, CONCLUSION AND RECOMMENDATION 45
5.1 Discussion of Findings 45
5.2 Conclusion 46
5.3 Recommendations 47
References 48
Appendix 55
Abstract
Diversity Management and workforce diversity have been substantial and as such have forced companies to embrace these concepts in their companies with the aim of increasing productivity and profit. Therefore, this study investigated workplace diversity and organization performance. Questionnaire was used to collect information from hundred respondents in two manufacturing firm using random sampling techniques. Two hypotheses were tested and the findings of the study revealed that workplace diversity has significant impact on organizational performance. The findings also showed that workforce diversity has significant impact on team performance and productivity. The study therefore recommends that manufacturing firm should sponsor their managers to attend workshops and seminars on workplace diversity in order to improve their knowledge on workplace diversity.
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